faq

Gamersbank is a company that offers payment solutions and financial services focused on iGaming players (poker), enabling deposits and withdrawals on gaming platforms, in real time, in a simple, practical and safe way. In other words, GamersBank's solutions are perfect for facilitating the daily lives of professional and recreational players, in addition to offering an international MasterCard card accepted at websites and establishments worldwide. With your GamersBank digital account you can receive and send amounts to whoever you want, including third-party accounts and legal entities. You can also send and receive Pix, pay bills, make ATM withdrawals and much more.

With your GamersBank digital account you can receive and send amounts to whoever you want, including third-party accounts and legal entities. You can also send and receive Pix, pay bills, make ATM withdrawals and much more. Gamersbank offers its customers a wallet and/or a digital account, which includes an international Mastercard prepaid card, accepted worldwide on websites and stores. The card can be registered on the main gaming platforms, facilitating deposits and withdrawals, with security, practicality, speed and excellent conversions.

To create your GamersBank account you must be at least 18 years old; provide your CPF number, an email address, valid documentation with photo, have a fixed residence in Brazil and a compatible smartphone.

In addition to being a digital account with a card accepted on several online gaming platforms, GamersBank can be used on all sites and establishments that accept MasterCard prepaid cards. With your GamersBank digital account, you can also receive and send amounts to whoever you want, including third-party accounts and legal entities. You can also send and receive Pix, pay bills, make ATM withdrawals and much more!

Yes, GamersWallet is a Gamersbank product. It is a digital wallet: fast, easy to use and secure, which allows you to play online, send and receive pix from a bank account in your CPF, including GamersBank. GamersWallet is an e-wallet that provides a digital card so you can make real-time deposits and start playing straight away. In addition, you can also request withdrawals to your e-wallet and send it to your bank account with no fee and with the best conversion on the market.

Yes, it's very fast. With GamersBank it is possible to sell your chips and receive the amount in your account immediately. Consult our support to find out more.

You have the convenience of having a digital card on your cell phone and available for purchases on the internet. But if you prefer, the physical card is available and will be delivered to your address within 10 business days, just request it through the app.

You can create your GamersBank account. You just need to have a fixed residence in Brazil and provide your CPF number.

We do not charge any monthly or annual fees.

Of course you can. GamersBank is the digital account that will make your day to day easier and still give you complete security. By offering the prepaid card model, it is perfect for those who want to escape credit card fees and still enjoy the benefits and practicality that a digital account offers.

The quotation varies according to the partner site and fluctuations in supply and demand. Therefore, we provide a deposit or redemption quote simulator that can be accessed directly in the app.

Sure! It is possible to make withdrawals at any ATM in the Banco24Horas network. There is a fee for each withdrawal in the amount of R$9.80 to cover the costs with the service provider. The rate does not depend on the amount withdrawn or the number of withdrawals.

Clear! It will be a pleasure to have you as our customer at GamersBank too. However, we encourage you to talk to our call center to analyze which of our products best suits your routine and needs.

Sure! GamersBank is a digital account that can be registered in your GamersWallet normally.

As it is a digital account, GamersBank is the perfect option for deposits and withdrawals on gaming platforms, as in addition to speed and better quotes it also makes available all types of essential financial transactions for your day-to-day life, offering everything players need in one place and more, it has a specialized and humanized support, turning any need into a friendly and pleasant conversation.

Yes. Having the physical card is optional. You can request it for purchases if you wish. Just access the app and request your physical GamersBank card. However, if you prefer, you can enjoy the benefits of buying and selling tokens and online payments, only with the digital card.

Of course you can! GamersBank can be used on all sites or applications that accept payments and subscriptions, in the credit and cash option, under the MasterCard brand. It is important to remember that, when registering your card on one of these sites, it is necessary to have an available balance, or the registration will not be accepted. This happens because these sites validate the registered card, debiting a specific amount (on average R$5.00) to test whether the card is valid. Don't worry! This test "purchase" will be reversed from your card by the establishment (the reversal period varies depending on the site used).